Data Deletion

Last updated: 26 October 2026

You can ask Trulens-AI Tech Private Limited to delete the personal data we hold about you, including your phone number and the messages exchanged with us on WhatsApp.

How to request deletion

Email contact@trulens.ai with the subject Data deletion request and include:

• Your full name.
• The phone number or email address we contacted you on.
• The vehicle registration number or case reference, if you have it.
• What you would like deleted, or "all my data".

What happens next

1. We confirm that we received your request.
2. We may ask for information to confirm that the request comes from you, so that nobody else can delete your data.
3. We delete your personal data from our systems and tell you when it is done.

What we may need to keep

Some records must be kept by law, or by the lender that requested an inspection, for example records connected to a loan. Where we cannot delete something, we will tell you what we are keeping and why, and we will keep it only for as long as required. Where we process your data on a lender's instructions, we may pass your request to that lender.

Contact

See our Privacy Policy for more about how we handle personal data.